DERIVING VALUE FROM EACH DROP OF MILK Such is the objective of our TPM (Total Performance Management) approach and of the associated tools (including 6 Sigma) that we deploy. Targets for material yield and use of milk by-products are defined and monitored for each plant and product line. Standardization of processes and operating methods reinforces our quality assurance. At all our dairy sites, the daily preparation of a complete material usage analysis, using a dedicated computer tool, helps our teams optimize process control.

Value analysis also contributes to improved use of resources, associating marketing, research and development in order to define the right level of product performance and eliminate superfluous consumption with particular regard to packaging.

Our specialized technical centers accelerate the dissemination of best practices and technical innovations. Operators have greater autonomy and responsibility, thereby enhancing operating efficiency.

ENSURING FOOD SAFETY Our quality assurance policy covers both purchasing, production and distribution processes. It is calibrated at the level of the applicable international food safety protocols for diagnosis and control and strict regulatory compliance is observed.

An experienced team regularly performs audits of best hygiene and food safety practices at our production sites.

Supply chain traceability means we can rapidly implement product recalls in case of need. A network organized for rapid mobilization and communication of information means that our procedures remain effective for international use.

SELLING BETTER AS A TEAM We work with our customers, all along the value chain, to improve our commercial performance and reduce costs. Based on panels and other surveys in purchasing situations, we offer our customers comprehensive sales solutions which are adapted to their distribution networks and distributor profiles. Dimensioning, organization and presentation of counters, management, leadership and training: our specialized teams offer recognized expertise which they put to good use in improving the overall performance of both self-service and cutting counters.

In parallel, we engage in joint management of data and procurement with our major distributor customers. Planning of production and deliveries is thereby improved, satisfying customers, increasing sales and avoiding stock-outs. Warehouses know the status of each store s inventories and forecast sales and can thus fine-tune their orders to production units and store deliveries.

or how to conjugate all the pleasure of countryside cheese and traditional cutting with self-service, more practical and accessible for the consumer.

THE NEW CUTTING CONCEPT

PROGRESS ALL ALONG THE VALUE CHAIN

OUR FOCUS ON EXCELLENCE UNDERPINS THE RELATIONSHIPS OF CONFIDENCE ESTABLISHED WITH ALL OUR PARTNERS

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